Susy's Soup and Deli, nestled in Tower City, Cleveland, has quickly carved out a special place in the hearts of local food enthusiasts. Customers rave about its enticing menu, which boasts fresh, healthy options that exceed expectations. One diner, Prince, has become a loyal patron, praising the robust flavors of their corned beef and smoked turkey sandwiches while notably recommending the breakfast wrap and a variety of soups, including the impeccable chicken dumpling and broccoli cheese, perfect even for discerning little eaters. The ambiance in Susy's is warmly inviting, a comforting respite from typical fast-casual spots, as noted by Richa7jrd O'Neill, who appreciates the kind staff and budget-friendly prices. Their chicken salad sandwich, coupled with the best pasta salad she's ever tasted, exemplifies how quality can go hand-in-hand with affordability. Additionally, Jim Bartel highlights the establishment's enduring legacy in Cleveland, now enjoyed in the revamped space previously occupied by Panera. It's clear that patrons are drawn not just by the delicious food but also the attentive service, as Ellen Anne McCaffrey experienced firsthand. In sum, Susy’s Soup and Deli offers a delightful culinary escape within Tower City, where flavor, value, and a welcoming atmosphere come together for an unforgettable dining experience. Highly recommended for those seeking quality comfort food in Downtown Cleveland!
Amenities and More
Accessibility
Has wheelchair-accessible car park
Has wheelchair-accessible entrance
Has wheelchair-accessible seating
Has wheelchair-accessible toilet
Service options
Has no-contact delivery
Offers delivery
On-site services available
Offers takeaway
Serves dine-in
Popular for
Popular for lunch
Popular for dinner
Good for solo dining
Offerings
Serves coffee
Serves comfort food
Serves healthy options
Has private dining room
Quick bite
Serves small plates
Serves vegan dishes
Serves vegetarian dishes
Dining options
Serves breakfast
Serves lunch
Serves dinner
Has catering
Has counter service
Serves dessert
Has seating
Amenities
Has toilet
Atmosphere
Casual
Cosy
Trendy
Crowd
Family friendly
Good for groups
LGBTQ+ friendly
Popular with tourists
Planning
Accepts reservations
Payments
Accepts credit cards
Accepts debit cards
Accepts NFC mobile payments
Credit cards
Children
Good for kids
Has changing table(s)
High chairs available
Has kids' menu
Parking
Paid multi-storey car park
Paid street parking
Photos
Reviews For Susy's Soup and Deli (Tower City)
Prince
May 21,2025
A classmate introduced me to Susy's last week I've been 5 times in about 4 days! Great delicious and healthy options. Everything I've had has been excellent, the corn beef sandwich is really good, so was the smoked turkey sandwich. Each soup I've tried so far had been great and the breakfast wrap I had was amazing! I will definitely be frequenting this spot while I'm at Tower City for class the next few weeks! Definitely will not be returning to that garbage food court lol. Highly recommended!
Richa7jrd O'neill
May 8,2025
Very nice atmosphere in Tower City. Staff was very kind. Food was incredible. Price was awesome for downtown. We got a half chicken salad sandwich (with pickle), cup if chicken noodle soup, and some pasta salad for 12!! Best pasta salad I've ever had and it was 2! Even the pickle was top notch!
Jim Bartel
May 1,2025
Suzy’s Soup is my new go to restaurant when I am in downtown Cleveland. Suzy’s Soup has been in Cleveland for years. They are now located in the former Panera space INSIDE OF TOWER CITY.
Dalia Hernandez
Apr 19,2025
My 4 year old is extremely picky. Sensitive too! She loved the broccoli cheese soup. I got the chicken dumpling. Both soups were delicious!
Ellen Anne McCaffrey
Mar 29,2025
I stopped here this morning on my way home to catch the RTA rapid and decided to pick up some soup to take with me. I'm giving your location five stars because the ladies that took care of me gave me five-star service. They were amazing!. They explained what soups were specialty and which ones were everyday And what was included with the soup. I was very impressed and the soup was simply delicious. I had the chicken wild rice. The restaurant was warm and inviting. Very clean. Nice atmosphere. I definitely will be back . Please thank your staff for their excellent service. See you soon!
Cle
Mar 19,2025
What a delightful, delicious place in Tower City! Was here for a conference nearby & needed something quick for lunch--ordered a pint of amazing chicken & dumplings soup and a fresh half turkey sandwich. Most appreciated though were the beyond friendly workers--a first-time customer, they made me feel so welcome, allowed me to test-taste a soup and the pride they had in telling me about their restaurant was really heartwarming. Thanks for the terrific lunch experience & excellent customer service which is so rare these days--I'll certainly be back whenever I'm in the area!!
Grant Alpaugh
Mar 7,2025
Great food and people. Never had a bad thing from here. The paprikash and lobster bisque are especially delicious. Breakfast sammiches too.
Jeff (Jefferson)
Feb 14,2025
That this place only gets a 4.4 is a crime! Soup was amazing! Sandwich was terrific! Service was quick and friendly. Great!
Reviews For Susy's Soup and Deli (Tower City)